I have the same question Report abuse. Details required :. Cancel Submit. Hi, Welcome to Microsoft Community and thank you for your interest in Windows How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A. User's post on August 23, I already tried compatibility mode and run as admin.
An hp support guy updated some things and I think the driver was one of them. The manufacturer is not available as the game is too old. The issue is still there. This site in other languages x. Note: A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows.
You may also troubleshoot or determine what conflict is causing the problem by performing a clean boot. Disclaimer: After troubleshooting, refer to this section "How to reset the computer to start normally after clean boot troubleshooting".
Method 2: I also suggest you to update graphics drivers and check if it helps. Search for Display Adapters and expand it. Right click on the graphics driver and select Update driver software.
Refer: Uninstall, Reinstall and update the graphics card drivers. If that doesn't help uninstall and reinstall latest graphic driver from manufacturer's website. Note: Before performing these steps I suggest you to uninstall and reinstall the Game and check if it works.
Else uninstall and perform all the steps above and Reinstall the Game and check if the issue persists. Keep us informed if the issue is resolved. We are glad to help you further. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. If you downloaded the expansion pack from Internet then, I suggest you to download it again and check if the issue persists. Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
You may also run this Microsoft fixit and check. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member.
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